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What You Agree To When You Play Here

These terms set the ground rules for every coinfrenzy account — from how you fund your wallet with PayPal, Venmo, or Play+ to how we handle withdrawals and account eligibility. Access depends on state law and is available only where local law permits.

Eligibility by statePayPal, Venmo, Play+ coveredAccount wallet rulesIdentity verification requiredUpdates posted here first
coinfrenzy What You Agree To When You Play Here
CONTACT OUR TEAM

Reach Us About These Terms

Live Chat Open the chat icon in your account dashboard for questions about specific term clauses, account restrictions, or wallet rule clarifications from our support team.
Email Support Send detailed terms questions — including withdrawal holds or account eligibility concerns — to our support address found in your account settings page.
Account Help Center The Help Center in your account covers common terms questions: how verification works, what triggers a review, and how to request a copy of our current policy.
HOW WE HANDLE THIS

Security, Data and Policy Commitments

Account Security Your login is protected by multi-factor authentication. Any account action tied to a PayPal or Venmo transaction is logged and available in your account history for your review.
Data Retention We keep account and transaction records for the period required by applicable law. You can request a summary of your stored data by contacting support through your account dashboard.
Cookie Use We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can adjust cookie preferences in your browser without affecting your account balance.
Policy Change Requests If you believe a term was applied incorrectly to your account, email our support team with your account ID and the specific clause in question — we review every formal request.

Common Questions About These Terms

These are the terms questions we hear most — answered directly so you know exactly where your account stands.

These terms apply to any person who opens or uses a coinfrenzy account. Access is limited to eligible states where online gaming is permitted under local law.

We post updates to this page before they take effect. Using your account after a change is posted means you accept the revised terms. Check this page periodically to stay current.

If your account is suspended pending a review, your wallet balance is held during the investigation. Funds not subject to a dispute are returned to your linked PayPal or Venmo account once the review closes.

Contact support through your account dashboard and request a data summary. We respond within the timeframe required by the applicable state law in your jurisdiction.

Promotional credits carry separate conditions shown at the point of the promotion. Those conditions layer on top of these terms, so both sets of rules apply to any credited balance.

State law takes precedence. If a specific clause is unenforceable in your location, only that clause is set aside — the rest of these terms remain in full effect for your account.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.